FREQUENTLY ASKED QUESTION: Browser
Cache
What is browser cache and how do I stop it?
If you don’t see the updates in your web browser that means your
browser it is most likely caching. Cache is a type of memory on your
computer that loads the content of web pages into a temporary folder.
When you revisit a web page, the browser knows if you have been there
before so to speed up the download time it gets the content
(information) from the
temporary folder on your computer instead of downloading the latest
version from the Internet. That is why you see the older version of the
page, even if you “refresh”. Therefore, you need to change your
setting so the browser does not cache.
Internet
Explorer (IE) Web Browser:
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Click Tools
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Select Internet Options
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On the General tab, click the Settings button in the
middle of the page under Browsing History.
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Make sure the radio button “Every time I visit the
webpage” is selected.
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Click OK to close down the two popup windows.
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Refresh your browser and you should see the new content.
If not, close the browser. Open IE again and go to the web site and click
around. If you still see old content check steps 1-4 again.
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If it's still not working
go to Google and type in, “clear cache in xxx”. xxx =
the browser name and if you have the version include that too. Example,
"Firefox 16.0.1 cache".
If you are not using IE, use your web browser's online
help and search for cache to find step-by-step instructions on how to change the
browser settings.
We hope this information is helpful.
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